Terms of Service
Effective Date: March 11, 2026
1. Purpose
These Terms govern the conditions and procedures for using the Illowa Hotel website (https://illowa-hotel.com), including rights, obligations, and responsibilities between users and the hotel.
2. Service Nature
This website is an informational hotel site. Room reservations are made through external booking platforms.
- Google Hotels
- Booking.com
- Agoda
- Expedia
- Trip.com
- Tripadvisor
- HotelsCombined
- Yanolja
- Yeogi-eottae
3. External Site Usage
After you move to an external platform, reservations, payments, cancellations/refunds, and account/data handling are governed by that platform’s terms and policies. The hotel is not directly responsible for those procedures.
4. Prohibited Conduct
- Interfering with service operation or abnormal access attempts
- Providing false information or impersonating others
- Any act violating applicable laws and regulations
5. Disclaimer
The hotel is not liable for failure to provide services due to force majeure events such as natural disasters, system failures, or network outages.
6. Business Information
Business Name: Illowa Hotel
Address: 41, Anyang-ro 268beon-gil, Manan-gu, Anyang-si, Gyeonggi-do, Korea (Anyang-dong 622-19)
Phone: +82-31-464-9661
Email: ch8773@naver.com